FatBandwidth.com - Infinity Web Hosting

Service Level Agreement
60 Days Money Back Guarantee
Support Response Guarantee

Service Level Agreement

60 Days Money Back Guarantee
Our 60 Days Money Back Guarantee will give you the confidence to try out our hosting services.

Support Response Guarantee
With our Support Response Guarantee, you can be assured that we treat your support requests seriously.

60 Days Money Back Guarantee

If you are not satisfied with our services within our 60 days guarantee period, simply submit a ticket to our billing department to receive a 100% of your hosting fees.

The 60 Days Money Back Guarantee applies to the following service:
Shared Web Hosting

Support Response Guarantee

FatBandwidth.com guarantees that all technical requests submitted through our support department will be responded within 24 hours. To confirm the submission and receipt of a support ticket, a ticket confirmation email will be sent to you after a ticket has been raised. Generally, tickets will be attended to within 24 hours but the response time has been very often much lesser than that. As part of our service commitment, if a response is not received within 24 hours, you may request for a $1 service credit to your account.

Professional Account Migration

Be assured that FatBandwidth.com's professional support team is able to migrate your account from existing hosting providers and resolve all migration doubts and issues. Let our professional team take away the mind bogging issues.

1 Click Installs!

With Softaculous, installing scripts is just a matter of seconds! We support more than 200 scripts that can be installed easily with a few clicks of the mouse.

First Class Support

FatBandwidth.com's Support Team will provide utmost satisfactory service to both our prospective and existing customers. Expect blazing fast responses when you host with Fatbandwidth.com.